FAQs

Frequently Asked Questions (FAQs)

Q: What types of products do you offer?
A: We offer a variety of beautifully crafted paper products, including Baby Money Holders, Bag Toppers, Candy Wrappers, Christmas Money Holders, Cupcake Toppers, Birthday Money Card Holders, Easter Money Card Holders, Gable Box Labels, Gift Card Holders, Graduation Money Card Holders, Hanging Gift Tags, Invitations, Notebooks, Party Bags and Boxes, Sticker Gift Tags, St. Patrick’s Day items, Teacher Appreciation gifts, Valentine’s, Galentine’s, and Wine Labels.

Q: How can I place an order?
A: You can place an order directly through our website. Browse our selection, add items to your cart, and follow the checkout process to complete your purchase.

Q: Do you offer custom designs?
A: No, we do not offer custom designs at this time. We provide a wide range of pre-designed products to choose from.

Q: What payment methods do you accept?
A: We accept major credit cards, PayPal, and other secure payment methods available at checkout.

Q: How long will it take to receive my order?
A: Processing times vary depending on the product. Standard orders are usually processed within a few days. Shipping times depend on your location and the shipping method selected.

Q: Do you ship internationally?
A: No, we don't ship internationally right now.

Q: What is your return policy?
A: We want you to be completely satisfied with your purchase. If you are not happy with your order, please contact us within a specified timeframe to arrange a return or exchange. Custom orders may be subject to different return policies.

Q: How can I contact customer service?
A: You can contact our customer service team via email at info@thepaperedparlor.com, or through our website's contact form. We are here to help with any questions or concerns you may have.

Q: Do you offer gift wrapping or special packaging?
A: Yes, we offer gift wrapping and special packaging options for many of our products. Please select the gift wrapping option at checkout or contact us for more details.

Q: Can I track my order?
A: Yes, once your order has been shipped, you will receive a tracking number via email so you can monitor the delivery status of your package.

Q: Are your products environmentally friendly?
A: We strive to use eco-friendly materials and sustainable practices in the creation of our products. Please see the product descriptions for specific information on materials used.

If you have any other questions, please don't hesitate to reach out to us. Thank you for choosing The Papered Parlor!